| |
Read from bottom to top for the full interaction details:
View Pictures
Sent 5-30-2007
Rob,
Thank you for responding to Le's email. I believe it to be important to
both of us that we keep this dialog open so that we can reach a mutually
amicable resolution.
I am a little surprised however at the lack of response to the most
major points in the email I sent on May 10, 2007. I thought that I had
made our intentions, as well as our proposal clear, but I will restate
them in an attempt to clarify any misconceptions.
Our goal is now, and always has been to attain a resolution to the most
significant issues that surround the construction of our home. While I
still believe the rocks in the back yard to be one of these, we are
willing to drop that issue as a compromise, if you are willing to
resolve the other two.
Our proposal is that if you will reimburse us for the drainage repair
($450) and for the driveway we should not have had to replace ($5,500)
then we will both drop the issue of the rocks, and have the websites you
mentioned taken down.
To be very clear, we are rejecting your proposal of having the websites
pulled down in return for you paying $450.
At this point, we would like to hear your thoughts on our proposed
solution so that we can determine a path forward.
<Me>
On 5/30/07, Robert Lupe <lupe@cwcustombuilders.com wrote:
<My_Wife>& <Me>,
We will be more than happy to contribute to fixing your perceived drainage
problems, even though as previously indicated it is not covered under our
warranty.
The above being considered if you remove all website related to CW Custom
Builders from the internet immediately.
Best regards,
Rob
-----Original Message-----
From: <My_Wife>
Sent: Wednesday, May 30, 2007 9:03 AM
To: Robert Lupe; Robert Lupe
Cc:<Me>
Subject: Fwd: Email to Stacy
Hi Rob,
We were hoping to keep the lines of communication open. Let us know
your thoughts.
Thanks,
<Me> & <My_Wife>
---------- Forwarded message ----------
From: <My_Wife>
Date: May 21, 2007 11:12 AM
Subject: Fwd: Email to Stacy
To: Robert Lupe <roblupe@gmail.com
Hi Rob,
I was just following up to see if you've had a chance to consider our
proposal. Let me know your thoughts. Thanks.
Cheers,
Le
---------- Forwarded message ----------
From: <My_Wife>
Date: May 10, 2007 7:09 PM
Subject: Re: Email to Stacy
To: Robert Lupe <lupe@cwcustombuilders.com
Rob,
Thank you for your prompt response to our inquiry. We are very pleased
that you are willing to resolve the drainage situation, and completely
understand that you cannot be expected to guarantee any work you do
not perform, and would never ask you to do so.
Our goal has been, and continues to be to attain a resolution to some
of the major issues we've encountered with the house. The most major
of these was the driveway that we had to replace due to the fact that
we simply could not get cars in and out of it without causing damage
to the vehicles, and the driveway itself. It was something that we
attempted to resolve as soon as it was discovered, but were met with
only resistance when you stated that it was "sufficient" despite
measurements, photos, and documentation to the contrary.
I still believe that the retaining wall is another of these major
issues, but am willing work towards a resolution through compromise.
<My_Wife>and I would be willing to drop the issue of the retaining wall, and
arrange to have the websites mentioned below pulled down if CW will
reimburse us for the drainage work ($450) and the expenses incurred
from replacing the driveway ($5,500).
Such a resolution would result in a more amicable situation both for
CW and for us and would allow all parties to move past this
unpleasantness. I hope that you will consider this proposal seriously,
and I look forward to your response.
Cheers,
<Me> & <My_Wife>
On 5/4/07, Robert Lupe <lupe@cwcustombuilders.com wrote:
Le,
I received your email in regards to your retaining wall installation and
drainage. After review of the situation we have decided to reimburse you
the
$450 for your subcontractors work, but have 2 conditions that need to be
met
prior to payment. Condition #1 - CW is not responsible for any work
completed by your contractor. Condition #2 - All websites created by <Me>
and or related to www.cwstinks.com, www.cwreallystinks.com, and
www.terriblebuilders.com are taken down permanently. If these terms are
acceptable please print this email, sign it and send it back to us at 3166
North Thompson Street, Rotterdam, NY 12306.
<Me> ________________________
Thanks,
Rob
|
